Customer Testimonials
Will never go somewhere else!! Joe was absolutely amazing and made the car buying process so easy 🙂
I drove from Omaha because they had a truck I was interested in. Rick did an amazing job as my contact person. He was very personable and easy to talk with. I ran into an issue when I got back to Omaha and he was willing to work with his manager to help me out. Luckily it resolved itself but glad they were willing to help.
First time interacting with Bob Brown Buick GMC on a new vehicle. Kamrie was a delight to work with! Super responsive to my initial phone inquiry and set up a good time to stop in, same day! Great personality and very welcoming to assist! Was able to find a vehicle that was really appealing and met the marks! Nice, clean dealership with a variety of automotive options. Also, great encounter with Gene in Finance, easy, seamless process and was promptly ready to sign, seal and deliver! Thank you for a wonderful experience!
Wonderful Experience: Issac was GREAT!! and we love our 2017 Buick Enclave. The whole process was quick and easy. Will definitely come back
What an excellent experience at Bob Brown Buick GMC. Shane Luing was as good as it gets with being knowledgeable, respectful, kind, caring and understanding and working with our needs. We would recommend Shane to anyone looking for a good, genuine individual with sales experience at Bob Brown Buick GMC.
We have bought 4 vehicles from Shane Luing. He is very good/knowledgeable, and great to work with.
UPDATE: The team reached out and has been helpful in getting the issues resolved. Previous: Recently purchased a used truck from Bob Brown Ankeny. After multiple delays in receiving the truck I discovered the driver side mirror had issues and one speaker was blown out. After reaching out I was told "You bought it "as is" and should have purchased one of our warranties." I understand it was a used truck but expected to be purchasing a quality vehicle or would have been told about such issues as I was not offered a test drive.
Very polite and knowledgeable about each vehicle we asked about. Took time to explain the features that we would benefit from with our large family. Will be coming back for any future car needs!
BEST DEALERSHIP I’VE EVER BEEN TO. AUSTIN MADE MY EXPERIENCE QUICK AND EASY. SO EASY IT’S LIKE I DID IT MYSELF🍾. WE LOVE BOB BROWN BUICK GMC
We had a wonderful experience purchasing our new Buick from Shane Luing. He is a great Sales Consultant. We highly recommend him.
No one loves getting their car serviced, but the Service Dept here at Bob Brown makes it a little less painful. Everyone is friendly and respectful. Your service advisor will keep you informed every step of the way. When service is completed, the cashier is efficient and thorough.
My husband and I had a great experience when buying our 2025 GMC Terrain. Our sales person Rick was very helpful and patient with us and all of our questions. Made process so easy and pleasant. This was our 2nd vehicle we have bought there and definitely will go back for our next purchase.
Great service! Takes care of everything at a high level.
Outstanding. Very helpful and considerate.
Kamrie helped me and understood my situation. She was able to get me in and out with a new car in no time at all. Service was great!!
Kamrie was amazing... We were able to buy new cars thanks to the service she provided!! Definitely recommend coming here before going anywhere else to buy a new car.
Great service, our salesman was a sweetheart
Great customer experience
Very happy with how we were treated as customers. WE did have a problem with the amount of time it took to complete the process after agreement of the purchase price.
Ron Floyd is the best!
Joe Carly gets an a plus. he is great by so very far.
Joe Carly is super nice. Give him an A plus he deserves it by far as he is very helpfuls.
I recently purchased a car, and I couldn't have asked for a better experience, thanks to Ryan! From the very beginning, he was incredibly helpful, knowledgeable, and patient, making sure I found the perfect vehicle to fit my needs. He answered all my questions thoroughly and never made me feel pressured at any point. Ryan went above and beyond to ensure everything went smoothly, making the entire process stress-free and even enjoyable! His professionalism, attention to detail, and genuine customer care set him apart. If you want a hassle-free car-buying experience with top-notch customer service, I highly recommend working ...
Rick and Gene are top notch. The process was easy, no surprises. This is how car buying is supposed to be.
Work done swiftly and courteously
I’m going to go ahead and give these 5 stars. Driest time Buick/gm buyer. AND I WILL BE BACK. Austin,jeremy,and gene. Overall you guys are amazing. Got the encore gx but it didnt have remote start and Austin and jeremy got me an upgrade for a few thousand more and it is remote start. Gene it blows my kind how you got such great financing for me and reasonable payments. Job well done to all and keep up the great work thank you so much for working with me.
Kevin Vasquez was very informative and helpful. He answered all of our questions and concerns. Power Buick GMC made this process very easy and we never felt pressured.
Great Experience overall
I have been a Bob Brown customer for 50 years. Bob Brown GMC in Ankeny, Iowa is an excellent dealership.. I have never been treated that good. Two employees Jeremy and Rick are outstanding! Their service cannot be matched.I highly recommend for anybody to experience their service and commitment.
Was painless…in and out and the staff were great and made everything easy. I will shop here again.
Thanks Joe for your professionalism and straight forward communication on the purchase of the XT5. It was a seamless process and I wanted to take the time to say Thank You! Jeff & Siriwan
Had my wife’s Yukon serviced there recently. Our service was amazing and the service advisor went above and beyond, he let us know we were all up to date with our maintenance and let us know when our next would be. We believe his name is Thomas. We will continue to have our vehicles serviced here!
We were researching a used late model GMC Acadia Denali in the Kansas City area with no success. We found this vehicle listed with Bob Brown Buick GMC in Ankeny, IA thru a car search website. We read several positive Google reviews about the dealership and many folks were happy working with Joe Carley (sales rep). Those that gave him a good review were not wrong, a military veteran (Marine Corps) who provides amazing customer service. After spending minimal time negotiating a price we agreed to, the dealership was very open to having a certified outside mechanic do a look ...
My experience with this dealership and their incredible staff is what ultimately sold me on the vehicle. While I was looking for a replacement, I wasn't in a rush. After visiting several other dealerships, Bob Brown was a welcome change and a breath of fresh air. The staff were incredibly friendly and knowledgeable, especially my sales associate, Austin, who made the entire process smooth and stress-free. He was very responsive, listened carefully to what I was looking for, and answered all my questions ( I had a lot, LOL)! The dealership itself is immaculate—well-organized and comfortable, with a great ...
Joe Carley was amazing to work with, he was responsive and diligent in finding us the exact car and color we were looking for. It was a great buying experience and we will be back!!
I recently had the pleasure of purchasing a 2025 1500 Denali, and I can not say enough good things about the experience. Joe, my sales representative, played a huge role in making this possible. He was incredibly helpful, knowledgeable, and, most importantly, not pushy at all. Joe took the time to understand exactly what I was looking for and worked diligently to help me find my truck. Throughout the entire process, Joe's professionalism and dedication were evident. He patiently answered all my questions, provided valuable insights, and never once made me feel pressured to make a decision. It was clear that ...
Shane Luring was very knowledgeable, helpful and friendly!
Bob Brown GMC was great working with Issac on buying and selling my car. He is very good at explaining all of the features of the vehicle l. Highly recommend.
I recently moved over 2 hours away but my wife and I knew we wanted to work with Bob Brown Buick GMC for a new vehicle. Joe Carley and Aaron Havill provided top-tier experience as they were available through email and phone during my vehicle search. Also, I was especially appreciative that we didn’t have to spend a lot of unnecessary time at the dealership and they had everything ready to go. The Finance Manager was very personable during paperwork and did an excellent job of explaining details. Great service all around!
Kamrie did a phenomenal job getting me what I need! Other areas could have been improved but kamrie was amazing. ❤️
About a month ago we purchased a new vehicle from Bob Brown Buick GMC and worked with Joe Carley. He was awesome to work with, very understanding and helpful, made sure that we were being taken care of, and did his best to keep us in the loop. The customer service was amazing and we are very thankful for all that Joe and the team did to help us purchase my new car! All in all, we had an amazing experience at Bob Brown with Joe.
Excellent service, sold them my car and it was fast and effortless. They will be my first choice next time I'm car shopping. Adell was great as well with wonderful customer service.
Our family had a great experience with Bob Brown GMC last week! We purchased a vehicle for our son and worked with Ryan. He took great care of us! He has helped us purchase or lease 4 vehicles over the last several years. We also worked with Brenna for our purchase agreement and extended warranty. She is the best! Both Ryan and Brenna took extra time to make us feel comfortable. Highly recommend these two people and this dealership!
Loved my experience with Kamrie, Ron, Jim and Brenna! They are an absolute pleasure to work with!
Super friendly staff! Our salesman Isaac was helpful and accommodating. I was very appreciative that we didn’t have to spend a lot of unnecessary time at the dealership. Would recommend buying a car here!
Highly recommend this dealership , from the buying process to the service I have been treated with 5 stars for all . My salesman was amazing , communicated very well , kept me informed ( Ron Floyd ) my Yukon came way faster then expected to . And I’ve now been there twice for regular maintenance and best service I’ve ever had . In and out very quick under an hour , lounge area very comfy to , all the ladies at the reception desk are also super friendly and take great care of me .
Very helpful. Great experience. Jeffrey Weber was very knowledgeable. Highly recommend
Jeff was so awesome and we found my car in one day! (which we weren’t expecting!)
Jeff was amazing
Jeffrey was GREAT guy to work he sold I'm a ford guy
Very professional? very easy process? And loved the funny jokes? Would recommend!!
I had the pleasure of working with Jeff Weber on my purchase today he was friendly, respectful, super funny and just a blast to work with we were in and out and I was able to drive off the lot in my new ride in no time!
I had a great experience at Bob Brown. It was my first time buying a car from a dealership and they made the process super easy. The previous day I was at another dealership and had a bad experience with their customer service and cars. Isaac came and greeted my mom and I. He listened to what I was looking for, showed me cars within my price range, and was great to work with. I left the same day with a car I have been wanting for years!
Kam was great to work with and she found the perfect vehicle for me at my price point.
I just purchased a truck from Bob Brown Buick GMC. Austin went above and beyond to make this experience fast, easy. everyone was very helpful. I would recommend if you need a vehicle go see them.
Jeffrey did an excellent job, friendly and knowledgeable
We had a fantastic experience with Ryan Raker and the staff at Bob Brown! If you are in the market for a vehicle, I highly recommend giving Bob Brown a look.
Great, Isaac, Aaron were great!
What a great experience! Kamrie was FANTASTIC! She is friendly, energetic, knowledgeable and honest. She has a knack for knowing what people really want, what direction they are leaning towards and she does it without putting any pressure on you! She made us feel comfortable and gave us the opportunity to come to the best decision for us. She gave us honest answers and feed back. She had other customers but never once made us feel rushed or neglected us to help others. We happily left a vehicle we really like! The finance woman Breann was just as wonderful! The ...
Had a great experience with Jeff! Very knowledgeable, no pressure experience. Made sure we got the vehicle that fit our needs. Thanks for all your help Jeff!
Kamrie got me situated into a jeep renegade this last weekend- she made my first time buying a car so simple and easy! She was extremely transparent, personable, and answered all my questions!! Thanks to Bob Brown and their team!!!
We had a great experience with Jeff! He made the process easy and painless.
Jeff Weber & Brenna Bjorland are very helpful people! I recommend them for any car or financing needs!
Rick, our sales agent, did a fabulous job! The experience from beginning to end was outstanding. Very knowledgeable and thorough.
Everyone I worked with was professional, friendly and eager to help but not pushy. From Rick the salesman all the way through the process it was seamless. Would recommend to anyone looking for a car.
My salesman was very professional and nice. The environment there was nice and comfortable. The finance department worked with me to get me a good deal. I will definitely buy another car from them in the future.
Bob Brown GMC in Ankeny Ia. was wonderful to work with. Kamrie Bazal was fantastic and worked hard for us to get a good deal.
Had the best first car buying experience here! Kamrie was wonderful and one of the best sales person I could have asked for! She was a great advocate for fitting my needs and wants. If you go to Bob Brown Buick GMC I would for sure recommend asking for her!
Extremely nice and helpful! Answers all questions very throughly!
Kamrie was great to work with! She made the entire process very easy and was quick to baser any questions I had. I would recommend going to Bob brown and working with her if your looking for your next vehicle.
Erin is great salesman to work with not pushy and nice personality. Makes you feel very comfortable!
Adell did a great job! He was quick, attentive,and had good communication. We agreed to the terms quickly and easily. The finance guy was easy to work with and didn't pressure us. I'd definitely work with Adell again!
Rick Burkemper went above and beyond. The entire experience at Bob Brown Buick GMC was exceptional!
Excellent, knowledgeable, scheduled, service. Vehicle was in and serviced overnight. Great job !
Wonderful experience! I got my Buick worked on here, it was a last minute emergency, they were exceptional throughout the process. Awesome communication and fast service. Pricing was on point as well. Very impressed with how my vehicle and I were treated and will definitely be back. Highly recommended!
Reached put to this dealership to confirm a used GMC Denali Canyon on their lot had a few options. Isaac Ohnstad immediately reached out to me with details. Wife and I drove accross town to the dealership and met Isaac. We found him to be genuine, honest and helpful. The truck was sitting outside their front door and warmed up. Note it was a -5 degree day with a -25 degree windchill. Isaac and I were able to agree on a sales price and closed the deal. In fact, they were able to Wash, Top Off the gas tank, prep ...
Reached put to this dealership to confirm a used GMC Denali Canyon on their lot had a few options. Isaac Ohnstad immediately reached out to me with details. Wife and I drove accross town to the dealership and met Isaac. We found him to be genuine, honest and helpful. The truck was sitting outside their front door and warmed up. Note it was a -5 degree day with a -25 degree windchill. Isaac and I were able to agree on a sales price and closed the deal. In fact, they were able to Wash, Top Off the gas tank, prep ...
I was always received excellent service at any Bob Brown owned dealership. And that experience goes back close to 50 years.
Correy was awesome. We were in and out in about 66 minutes! This was our first oil change and check-up since purchasing our vehicle in July. Great service!
I received great care and prompt replies via phone and text from all the staff at Bob Brown. My salesman, Adell went to extra lengths to help make this trade easy and efficient.
I loan used cars so they always have their issues and I'm used to having something break down or need a repair a few times a year and I'd say this shop has some of the nicest employees. Not just the mechanics but the ladies at the front desk as well. Lance Gavigon even fought with my warranty company to help save me hundreds of dollars multiple times. They're awesome.
I've bought and sold several vehicles back to Bob Brown the only sales Rep I'll deal with is Joe. He's a good guy and doesn't b.s you.