Customer Testimonials
Work done swiftly and courteously
I’m going to go ahead and give these 5 stars. Driest time Buick/gm buyer. AND I WILL BE BACK. Austin,jeremy,and gene. Overall you guys are amazing. Got the encore gx but it didnt have remote start and Austin and jeremy got me an upgrade for a few thousand more and it is remote start. Gene it blows my kind how you got such great financing for me and reasonable payments. Job well done to all and keep up the great work thank you so much for working with me.
Kevin Vasquez was very informative and helpful. He answered all of our questions and concerns. Power Buick GMC made this process very easy and we never felt pressured.
Great Experience overall
Sales person James Moody and in parts, Kourtney Hespen went above and beyond in assisting me in my purchases of both truck and accessories. Five Star Service,
I have been a Bob Brown customer for 50 years. Bob Brown GMC in Ankeny, Iowa is an excellent dealership.. I have never been treated that good. Two employees Jeremy and Rick are outstanding! Their service cannot be matched.I highly recommend for anybody to experience their service and commitment.
Was painless…in and out and the staff were great and made everything easy. I will shop here again.
Thanks Joe for your professionalism and straight forward communication on the purchase of the XT5. It was a seamless process and I wanted to take the time to say Thank You! Jeff & Siriwan
Had my wife’s Yukon serviced there recently. Our service was amazing and the service advisor went above and beyond, he let us know we were all up to date with our maintenance and let us know when our next would be. We believe his name is Thomas. We will continue to have our vehicles serviced here!
We were researching a used late model GMC Acadia Denali in the Kansas City area with no success. We found this vehicle listed with Bob Brown Buick GMC in Ankeny, IA thru a car search website. We read several positive Google reviews about the dealership and many folks were happy working with Joe Carley (sales rep). Those that gave him a good review were not wrong, a military veteran (Marine Corps) who provides amazing customer service. After spending minimal time negotiating a price we agreed to, the dealership was very open to having a certified outside mechanic do a look ...
My experience with this dealership and their incredible staff is what ultimately sold me on the vehicle. While I was looking for a replacement, I wasn't in a rush. After visiting several other dealerships, Bob Brown was a welcome change and a breath of fresh air. The staff were incredibly friendly and knowledgeable, especially my sales associate, Austin, who made the entire process smooth and stress-free. He was very responsive, listened carefully to what I was looking for, and answered all my questions ( I had a lot, LOL)! The dealership itself is immaculate—well-organized and comfortable, with a great ...
Joe Carley was amazing to work with, he was responsive and diligent in finding us the exact car and color we were looking for. It was a great buying experience and we will be back!!
I recently had the pleasure of purchasing a 2025 1500 Denali, and I can not say enough good things about the experience. Joe, my sales representative, played a huge role in making this possible. He was incredibly helpful, knowledgeable, and, most importantly, not pushy at all. Joe took the time to understand exactly what I was looking for and worked diligently to help me find my truck. Throughout the entire process, Joe's professionalism and dedication were evident. He patiently answered all my questions, provided valuable insights, and never once made me feel pressured to make a decision. It was clear that ...
Shane Luring was very knowledgeable, helpful and friendly!
Bob Brown GMC was great working with Issac on buying and selling my car. He is very good at explaining all of the features of the vehicle l. Highly recommend.
I recently moved over 2 hours away but my wife and I knew we wanted to work with Bob Brown Buick GMC for a new vehicle. Joe Carley and Aaron Havill provided top-tier experience as they were available through email and phone during my vehicle search. Also, I was especially appreciative that we didn’t have to spend a lot of unnecessary time at the dealership and they had everything ready to go. The Finance Manager was very personable during paperwork and did an excellent job of explaining details. Great service all around!
Kamrie did a phenomenal job getting me what I need! Other areas could have been improved but kamrie was amazing. ❤️
About a month ago we purchased a new vehicle from Bob Brown Buick GMC and worked with Joe Carley. He was awesome to work with, very understanding and helpful, made sure that we were being taken care of, and did his best to keep us in the loop. The customer service was amazing and we are very thankful for all that Joe and the team did to help us purchase my new car! All in all, we had an amazing experience at Bob Brown with Joe.
Excellent service, sold them my car and it was fast and effortless. They will be my first choice next time I'm car shopping. Adell was great as well with wonderful customer service.
Our family had a great experience with Bob Brown GMC last week! We purchased a vehicle for our son and worked with Ryan. He took great care of us! He has helped us purchase or lease 4 vehicles over the last several years. We also worked with Brenna for our purchase agreement and extended warranty. She is the best! Both Ryan and Brenna took extra time to make us feel comfortable. Highly recommend these two people and this dealership!
Loved my experience with Kamrie, Ron, Jim and Brenna! They are an absolute pleasure to work with!
Super friendly staff! Our salesman Isaac was helpful and accommodating. I was very appreciative that we didn’t have to spend a lot of unnecessary time at the dealership. Would recommend buying a car here!
Very helpful. Great experience. Jeffrey Weber was very knowledgeable. Highly recommend
Jeff was so awesome and we found my car in one day! (which we weren’t expecting!)
Jeff was amazing
Jeffrey was GREAT guy to work he sold I'm a ford guy
Very professional? very easy process? And loved the funny jokes? Would recommend!!
I had the pleasure of working with Jeff Weber on my purchase today he was friendly, respectful, super funny and just a blast to work with we were in and out and I was able to drive off the lot in my new ride in no time!
I had a great experience at Bob Brown. It was my first time buying a car from a dealership and they made the process super easy. The previous day I was at another dealership and had a bad experience with their customer service and cars. Isaac came and greeted my mom and I. He listened to what I was looking for, showed me cars within my price range, and was great to work with. I left the same day with a car I have been wanting for years!
Kam was great to work with and she found the perfect vehicle for me at my price point.
Jeffrey did an excellent job, friendly and knowledgeable
We had a fantastic experience with Ryan Raker and the staff at Bob Brown! If you are in the market for a vehicle, I highly recommend giving Bob Brown a look.
Great, Isaac, Aaron were great!
What a great experience! Kamrie was FANTASTIC! She is friendly, energetic, knowledgeable and honest. She has a knack for knowing what people really want, what direction they are leaning towards and she does it without putting any pressure on you! She made us feel comfortable and gave us the opportunity to come to the best decision for us. She gave us honest answers and feed back. She had other customers but never once made us feel rushed or neglected us to help others. We happily left a vehicle we really like! The finance woman Breann was just as wonderful! The ...
Had a great experience with Jeff! Very knowledgeable, no pressure experience. Made sure we got the vehicle that fit our needs. Thanks for all your help Jeff!
Kamrie got me situated into a jeep renegade this last weekend- she made my first time buying a car so simple and easy! She was extremely transparent, personable, and answered all my questions!! Thanks to Bob Brown and their team!!!
Jeff Weber & Brenna Bjorland are very helpful people! I recommend them for any car or financing needs!
Rick, our sales agent, did a fabulous job! The experience from beginning to end was outstanding. Very knowledgeable and thorough.
Everyone I worked with was professional, friendly and eager to help but not pushy. From Rick the salesman all the way through the process it was seamless. Would recommend to anyone looking for a car.
My salesman was very professional and nice. The environment there was nice and comfortable. The finance department worked with me to get me a good deal. I will definitely buy another car from them in the future.
Bob Brown GMC in Ankeny Ia. was wonderful to work with. Kamrie Bazal was fantastic and worked hard for us to get a good deal.
Had the best first car buying experience here! Kamrie was wonderful and one of the best sales person I could have asked for! She was a great advocate for fitting my needs and wants. If you go to Bob Brown Buick GMC I would for sure recommend asking for her!
Extremely nice and helpful! Answers all questions very throughly!
Kamrie was great to work with! She made the entire process very easy and was quick to baser any questions I had. I would recommend going to Bob brown and working with her if your looking for your next vehicle.
Erin is great salesman to work with not pushy and nice personality. Makes you feel very comfortable!
Adell did a great job! He was quick, attentive,and had good communication. We agreed to the terms quickly and easily. The finance guy was easy to work with and didn't pressure us. I'd definitely work with Adell again!
Rick Burkemper went above and beyond. The entire experience at Bob Brown Buick GMC was exceptional!
Excellent, knowledgeable, scheduled, service. Vehicle was in and serviced overnight. Great job !
Wonderful experience! I got my Buick worked on here, it was a last minute emergency, they were exceptional throughout the process. Awesome communication and fast service. Pricing was on point as well. Very impressed with how my vehicle and I were treated and will definitely be back. Highly recommended!
Reached put to this dealership to confirm a used GMC Denali Canyon on their lot had a few options. Isaac Ohnstad immediately reached out to me with details. Wife and I drove accross town to the dealership and met Isaac. We found him to be genuine, honest and helpful. The truck was sitting outside their front door and warmed up. Note it was a -5 degree day with a -25 degree windchill. Isaac and I were able to agree on a sales price and closed the deal. In fact, they were able to Wash, Top Off the gas tank, prep ...
I was always received excellent service at any Bob Brown owned dealership. And that experience goes back close to 50 years.
Correy was awesome. We were in and out in about 66 minutes! This was our first oil change and check-up since purchasing our vehicle in July. Great service!
I received great care and prompt replies via phone and text from all the staff at Bob Brown. My salesman, Adell went to extra lengths to help make this trade easy and efficient.
I loan used cars so they always have their issues and I'm used to having something break down or need a repair a few times a year and I'd say this shop has some of the nicest employees. Not just the mechanics but the ladies at the front desk as well. Lance Gavigon even fought with my warranty company to help save me hundreds of dollars multiple times. They're awesome.
I've bought and sold several vehicles back to Bob Brown the only sales Rep I'll deal with is Joe. He's a good guy and doesn't b.s you.
Kamrie was so helpful! So kind and professional.
All staff were friendly and helpful from check in to check out.
Austina was great to work with!
They were super helpful! I asked a question they knew the answer. Also the sale rep. Was amazing at answering when I called or had questions
Great experience as always! Customer service from Joe Carley and Aaron Havill was top notch. They were professional and attentive through the entire process and ensured no questions were left unanswered. Love my new vehicle and got a good price!
This is not your typical auto dealership. I’ve never been treated with so much respect and honesty from a car salesperson. Isaac made sure my husband and I were taken care of from the moment we walked in the door. He clearly communicated everything with us from start to finish. Since our purchase we’ve worked with Lawrence in the service department on maintaining my vehicle. He’s gone above and beyond to keep my vehicle in tip-top shape. I know auto dealerships can get a bad wrap but Bob Brown Ankeny shatters the stereotypes.
very polite staff and quick oil change
Austin, Adell, and the rest of the staff at Bob Brown Buick are great to work with!!!
Kamrie in sales did an awesome job putting our family first when purchasing and shopping for vehicles. It was by far the easiest car buying experience I’ve seen. She was quick, smart, honest, and dependable!
Kamrie Bazal was our sales woman. She was INCREDIBLE! Patient and kind with questions and knowledgeable about the vehicles! I would drive almost 2 hours to buy a car from her again!
Great dealership , Ron was fantastic . Great at communicating, kept me up to date on all details with my Yukon I had ordered . Very smooth process and I received my vehicle way faster than I thought I would.
Austin (sales) was wonderful. He took great care of us during the entire buying process. We had a few things that needed fixed and also had rims put on. Austin made sure to keep us updated during the entire process and guaranteed I was happy with results. When I am at the dealership to get work done he stops by to say hello. Would recommend Austin for all your purchasing needs. Lawrence (service) and Terry (servicing manager) provided exceptional customer service. After purchasing our vehicle we had the battery go bad and a wire was faulty in the drivers seat ...
They treated us with respect and did not pressure us. We knew what we wanted and they came through just as I expected.
Austin helped me find the perfect SUV in my price range, and answered all my questions and concerns! If you’re looking to purchase a new car, ask for Austin! He’s the best 🙂
Staff was very courteous and professional and prompt! Very helpful and knowledgeable on the GMC truck. Salesperson was very very good.
Great experience with Joe, Brenna and Dallas!
I just wanted to reach out and thank Aaron and the entire sales team at Bob Brown Buick Gmc for an outstanding experience buying a used truck. He was very helpful in finding the best deal for me and was 100% honest about every aspect of the vehicle and took me through all the options the vehicle has. we drove six and a half hours to get to there dealership and I would do it again. They even gave us a full tank of gas for our trip home . Sincerely yours william schultz
Very polite. Very helpful with any questions that I had. Would definitely go back.
Awesome dealer who actually cares. I would definitely recommend Bob Brown Buick GMC.
Great service as always!
Kamrie Bazal made our experience at bob brown a 5 star experience! Highly recommend her!
It was great. The service is fast and done right and best of all one of the only places it doesn’t take a month to get in to get service. Keep up the good work. It’s much appreciated.
Had a smooth and easy sales experience here recently. Identified the vehicle online and inquired. Our saleswoman Kamrie B. promptly replied and I came in for a test drive. Vehicle was as described and the entire process start to finish was only about 90 mins. Appreciated the straightforward communication. Friendly staff. Kamrie was great to work with.
I had the best experience with Kamrie Bazal. She helped me find an Acadia with low miles and in very good condition. The paperwork was done for me before I got back to the dealership which was awesome!! See Kamrie Bazal for a new or used vehicle!!!
Wow -- what a fantastic overall experience. Dealerships typically don't like customers such as myself. I'm a no-nonsense, shoot-it-straight, not here to haggle, kind of car buyer. I know what I want, I know what it's worth, and I know I'm not paying retail -- ever. The stars aligned and Kamrie Bazal was the sales associate that returned my initial email I sent about a Ford Escape Titanium...after 11:30pm! I called her the next day to set up an appointment to test drive the vehicle. Kamrie had the vehicle washed, dried and ready to roll ...
Just purchased a vehicle from this dealership. From beginning to end it was a pleasant experience. My wife and I appreciated the time and effort that was put in to explain all options. A special thanks to Ron Floyd for all his assistance, patience, and effort. He was a pleasure to work with.
Little pricy which is typical for a dealer but in my opinion you get what you pay for a lot with newer vehicles. Always been very happy with their service and work.